Jenn Allen
Product Management and Strategy // Machine Learning
Product strategist and machine learning engineer in Durham, North Carolina. I specialize in building machine learning models and developing product strategies to drive business growth.
Get in TouchCertifications
Artificial Intelligence Bootcamp
- Certified in applied Artificial Intelligence from UNC-Chapel Hill, demonstrating proficiency in data engineering, data preparation, data analysis,business/product analytics, and data science
- Equipped with the skills and knowledge necessary to thrive in a data-driven environment
- Proven ability to excel in utilizing data for strategic decision-making and problem-solving
- Technologies: TensorFlow, Keras, Python, Pandas, transformers, LangChain, AI agents, spaCy, NLTK, Sci-kit Learn, HuggingFace, Gradio, APIs, generative AI, Ollama, various large language models (LLMs), predictive modeling, decision trees, random forests, clustering, boosting, KMeans, KNN, model review with accuracy and F1 score, unit testing, data pipelines
Work Experience
Dagger
Technical Product Manager
Feb 2023 — May 2024- Worked closely with the co-founders (previously Docker co-founders) as the company's technical product manager
- Launched Dagger's inaugural SaaS products.
- Increased SaaS sign-ups over 200% within 3 months.
- Led packaging and pricing.
- Drove Dagger's customer discovery efforts and created the product roadmap.
- Collaborated with the engineering, UX, and technical writing teams throughout design and implementation.
- Developed customer support workflows and provided direct-line customer support.
Apollo GraphQL
Staff Product Manager
June 2022 — Dec 2022- Set product strategy and roadmap for schema checks and launches in Apollo Studio.
- Worked closely with enterprise early adopters to identify critical capabilities they needed to make it easier to adopt and manage GraphQL at scale.
- Launched the public GraphOS Platform API and worked with internal teams to apply best practices in client-focused GraphQL API design.
VMWare
Group Product Manager
Mar 2021 — May 2022- Managed a team of PMs to set the strategy and roadmap for data security and Kubernetes cluster operations in Tanzu Mission Control (TMC)
- Created an initiative to build accessible user experiences in TMC.
- Attained an accessibility VPAT for TMC.
HashiCorp
Senior Product Manager
May 2020 — Jan 2021- Launched Waypoint, a new open source product for building, deploying, and releasing applications.
- Led the product strategy and roadmap for Waypoint.
- Worked with the community to drive adoption and feedback.
- Collaborated with the engineering, UX, and technical writing teams throughout design and implementation.
CloudBees
Product Management Director, Director of Product Management, Senior Product Manager
April 2020 — April 2018- Oversaw the management of the product and engineering backlog, as well as the design for CloudBees.com, the customer portal, and the documentation platform.
- Spearheaded product strategy and execution, collaborating with external partners and internal product teams to successfully launch CloudBees products on prominent marketplaces such as Google, AWS, Pivotal, and Azure.
- Spearheaded product organization to develop foundational Continuous Integration (CI) features for Jenkins and Jenkins X open-source projects
- Managed a cross-company team to create a CI-specific Jenkins distribution.
- Developed and executed open source and commercial product strategy for the Jenkins continuous integration (CI) pipeline.
- Established standardized documentation and code samples for Jenkins pipelines.
- Provided support to the Jenkins open-source community.
ExtraHop Networks
Senior Product Manager
Dec 2013 — Mar 2018- Established ExtraHop's inaugural web services team, overseeing strategy and implementation of internal web platforms and customer-facing portals.
- Managed team in developing web platform utilizing Metalsmith and React and an authentication service utilizing JSON Web Tokens for single sign-on.
- Defined UX design for all web properties and services, encompassing internal and customer-facing platforms.
- Conceptualized and executed the narrative and web experience for the public.
- ExtraHop demo at https://www.extrahop.com/demo/.
Microsoft
Program Manager: Windows Security, Windows App Store, Windows.com, Windows Help and Support
Nov 2007 — Dec 2013- Built internal security tools for moderating apps and developer accounts in for the launch of the Windows App Store.
- Led feature teams for developing a new content authoring workflow for Windows.com. Designed customization options for Help and Support and personally trained OEMs.
- Designed user experiences for Windows.com and Help and Support.
- Identified customer requirements and helped design user experiences for AppLocker, BitLocker, and Access Control Lists.
Microsoft
Technical Writer
Jan 2004 — Nov 2007- Wrote implementation guides and technical references for security IT professionals.
- Developed content strategy and wrote IT pro and consumer-focused content for the release of user account control on Windows.
Featured Projects
cUrioBot
A trivia chatbot designed for offline use. cUrioBot uses LLM agents to determine the level of correctness of the user's response. Additional LLM agents are used for handling unexecpted user input and for generating random facts related to the original question.
Categories
LLM Agents UX Design ChatbotsTechnologies
Python Ollama Mistral On-Prem LLM HuggingFace Gradio transformers LangChain AI agents generative AI APIs
Spam Email Classification
A project that evaluates various ML classifiers to predict whether an email is spam or not spam.
Categories
Machine Learning Classification Data ScienceTechnologies
Python Pandas NumPy Sci-kit Learn Matplotlib Jupyter Notebooks Google Colab Random Forests Logistic Regression
About Me
Hi, I'm Jenn. Over the years, I've worked in a variety of roles in product management, technical writing, and machine learning engineering. I've worked with companies like Dagger, Apollo GraphQL, VMWare, HashiCorp, CloudBees, ExtraHop Networks, and Microsoft. I'm passionate about building products that solve real-world problems and drive business growth. I'm currently based in Durham, North Carolina. I specialize in helping teams identify and prioritize the right problems to solve, building machine learning models, and developing product strategies that drive business growth. I'm always looking for new opportunities to collaborate with talented teams on exciting projects. If you're interested in working together, feel free to reach out to me.
